Your supplier made a promise. We verify the quality behind it
We verify product quality against your agreed technical and commercial requirements to catch defects and protect your brand’s reputation. We can inspect samples before production, check quality during production, or evaluate finished products.
The defect is not the problem; the problem is what happens next
Quality issues don’t stop at the factory. They travel with your products, reach your warehouse, and can grow into bigger problems.
Customer complaints
The brand that trusts you receives a product that doesn’t meet the terms of the agreement. The conversation shifts from being about price or timelines to being about a breach of contract.
Batch return
Too many defects can lead to the entire shipment being returned costing you the sales season, straining your cash flow, and undermining the buyer’s confidence in future orders.
Your hard-earned reputation
A batch with quality issues can lead to complaints and negative reviews. Trust in your brand grows with every purchase, but one bad experience can put it at risk.
Your profit margin disappears
When a defect is detected at the destination, the cost of correcting it is five to ten times higher than at the point of origin. Reverse logistics, extra storage, and re-inspection eat into the profit margin.
Your end customer's complaint.
The brand that trusts you receives a product that doesn’t meet the terms of the agreement. The conversation shifts from being about price or timelines to being about a breach of contract.
Return of the entire lot.
If the defect rate exceeds the acceptable threshold, the entire shipment must be returned. You lose the season, cash flow, and the buyer’s confidence in future orders.
The reputation that took you years to build.
A single subpar batch can show up on social media, marketplaces, or in reviews. The perceived quality of your brand is built batch by batch—and can be lost just as easily.
Reprocessing that is no longer profitable.
When a defect is detected at the destination, the cost of correcting it is five to ten times higher than at the point of origin. Reverse logistics, extra storage, and re-inspection eat into the profit margin.
We inspect your products at the factory—before, during, or after production—while corrections are still practical and cost-effective. We check each batch against your brand’s agreed specifications.
We're taking action while there's still time to change the outcome
Before the first inspection, we review your product specifications, approved samples, and tolerances. We tailor each inspection to your needs and agreed requirements, going beyond your supplier’s standard checklist.
Once the shipment is already in transit, the only option is to absorb the cost. When we inspect at the factory, you decide: accept, correct, or stop the shipment.
Your report gives you what you need to approve, hold, or reject the batch, without the technical language.
“Quality isn’t corrected at the destination; it’s ensured at the source.”
Sampling Inspection in Accordance with International Standards
We apply the AQL (Acceptable Quality Limit) method based on ISO 2859-1, the global standard recognized by buyers, manufacturers, and certification bodies for objectively evaluating production lots.
This means that the results of each inspection are auditable, defensible to your buyer, and comparable across lots and suppliers.
Your decision to accept or reject a batch does not depend on the inspector’s judgment. It depends on a standard.
Lot Sampling · AQL
STANDARD
ISO
2859-1
2 of the 19 units inspected have defects. If the acceptance limit is 2 defective units, the batch passes because it stays within the allowed limit.
Our Scope
Five key inspection areas, assessed using standardized criteria within our ISO 9001:2015-certified processes.
Compliance with Technical Specifications
We verify that the product matches the agreed-upon technical specifications: dimensions, materials, functionality, and finishes. No deviations are accepted based on customary practice.
Conformity with the approved sample
We confirm that the product currently in production maintains the same quality as the sample you approved: color, texture, weight, and finish.
Batch Consistency
We use AQL sampling to identify defects and check the batch against your agreed acceptance criteria, giving you a statistical basis for your decision before scheduling shipment.
Packaging and Labeling
We check that each item is packaged and labeled to meet your commercial requirements and those of each destination country.
Functional Tests
For products that require functional testing, we run on-site tests to verify performance against the agreed specifications.
All your reports in one place, helping you make informed decisions.
Each report brings together the findings and evidence you need to approve, hold, or reject the batch before production is completed or shipment begins
Executive Recommendation
Acceptable, acceptable with conditions, or rejected. On the first page, the recipient can decide without opening the rest of the document.
Sampling Results Below the AQL
Lot size, sample size, inspection level, critical/major/minor defects, and acceptance limit. Auditable and justifiable.
Classified Photographic Evidence
Photos organized by type of find. Items your buyer can view directly.
Findings and defects ranked by impact
Each deviation is classified according to an international scale (critical, major, minor) to determine which ones require the lot to be held and which ones can be negotiated.
Access to the file on the platform
Access and download your reports, photos, and documents whenever you need them through the Asia IBS client portal.
We protect the quality your customers expect.
Inspectors specializing by sector.
Textiles and electronics require different expertise. Our inspectors specialize in their respective industries and understand the common defects, applicable standards, and accepted tolerances.
Our own local team, no third parties.
Your products are in experienced hands. Our own Asia IBS team carries out each inspection, following our established protocols.
Executive report for business decision-making.
We provide actionable recommendations, backed by evidence, categorized findings, and traceability.
Auditable international endorsement.
We operate to the following standards:
- ISO 9001:2015
- ISO 37001:2016
- ISO/IEC 27001:2022.
Evidence you can trust.
The scale at which we conduct each inspection
Global Operating Volume
Since 2009
In-house team at hubs in Asia
ISO 9001 · 37001 · 27001
Global Operating Volume
Since 2008
Our own local team
ISO 9001 · 37001 · 27001
Quality control is at the heart of your operation, and our services connect every stage
QC checks product quality against your agreed specifications, while our complementary services extend that oversight by evaluating suppliers, checking products before shipment, and supervising loading
Quality Control
Quality Control
What a Strategic Buyer Needs to Know.
The QC service adapts to the production schedule, product availability, and the criteria you define, so it integrates seamlessly into the workflow you already have with your supplier. Our goal is to inspect representative samples from the batch, clearly document our findings, and provide you with the information you need to make informed decisions regarding release, correction, or follow-up.
In that case, we’ll provide you with a detailed report listing the identified defects, quantities, photographic evidence, and the results of the inspection. The final decision on whether to accept, reject, reprocess, or reinspect the lot is up to you, based on your commercial and quality criteria. Our team is available to answer any questions that may arise during your evaluation.
Yes, you can define your own acceptance criteria, classify defects as critical, major, or minor, specify inspection points, and set the tolerances that best suit your product. If you do not have specific criteria, we use recognized sampling standards such as AQL, which serve as a reliable operational reference.
Argentina, Bangladesh, Cambodia, Ecuador, Hong Kong, India, Mexico, Pakistan, Thailand, Taiwan, Turkey, Vietnam.
Chile, Colombia, Philippines, Indonesia, Malaysia, Myanmar, Peru, Sri Lanka.
Cyprus, South Korea, Costa Rica, El Salvador, Slovakia, Spain, France, Greece, Honduras, Italy, Malta, Panama, Poland, Portugal.
Germany, Saudi Arabia, Austria, Belgium, Bulgaria, Canada, Denmark, Slovenia, Japan, Luxembourg, Netherlands, United Kingdom, Czech Republic, Romania, Singapore, South Africa, Sweden, Switzerland, Uruguay.
Brazil, United States
The report is delivered within 48 to 72 business hours after the audit, inspection, or review is completed. The exact timeframe may vary depending on the agreed-upon scope, the volume of information reviewed, the number of SKUs, the number of suppliers involved, and the complexity of the case. As soon as it is ready, we will share it with you for your review.
Let’s talk about quality for your next project
Book a 20-minute call to discuss your operation and determine when and how to inspect your products
