1. Acceptance of the Terms

By accessing or using the Asia IBS website (hereinafter, “the Site”), you agree to be bound by these Terms and Conditions. If you do not agree to them, please do not use the Site. These terms apply to all visitors, users, and individuals who access the Site.

2. Identity of the Site Owner

The Site is operated by: Asia IBS México, S.A. de C.V.

• Address: 538 Homero Ave., apt. 501, Polanco V Section, Miguel Hidalgo District, Mexico City, ZIP Code 11560, Mexico.
• RFC: AIM1701312M7
• Contact email: info@asia-ibs.com
• Phone: +52 (55) 7826 6043

Asia IBS also operates offices in Shanghai, Santiago, Chile, and Barcelona. The entity responsible for the Site is Asia IBS Mexico, although the provision of services may involve any of the offices in the network.

3. Purpose of the Site

The purpose of the Site is:

• Provide information about the inspection, Supplier Audit, Quality Control, Pre-Shipment Inspection, Loading Inspection, and sourcing services offered by Asia IBS.
• Allow visitors to request business contact via forms.
• Publish informative content about the inspection and Quality Control industry.
• Provide access to the customer portal (via an external link).

The Site does not sell services directly. Any service provided by Asia IBS is always contracted through a signed commercial proposal, outside of the Site.

4. Permitted and Prohibited Uses

4.1 Permitted Use

You may use the Site to:

• Browse its content for informational purposes.
• Download resources that Asia IBS makes freely available.
• Contact Asia IBS for business inquiries using the forms provided.
• Share links to the Site on your own channels, as long as you include a reference to the source.

4.2 Prohibited Use

The following is expressly prohibited:

• Using the Site for purposes that are unlawful, contrary to public morals, or contrary to public order.
• Copying, reproducing, modifying, or distributing the content of the Site (text, images, graphics, trademarks) without prior written authorization from Asia IBS, except for strictly personal use.
• Reverse engineering, automatically extracting data (web scraping), or attempting to access non-public areas of the Site.
• Uploading malicious code, viruses, or any other element that could affect the operation of the Site or other users’ systems.
• Impersonating another person or company when using the contact forms.
• Use the Site for unfair competition, unauthorized benchmarking, or the extraction of information for the commercial purposes of third parties.

Failure to comply with these prohibitions may result in appropriate legal action.

5. Intellectual Property

All content on the Site—including text, images, photographs, graphics, diagrams, logos, trademarks, graphic design, source code, and structure—is the exclusive property of Asia IBS or is used with the authorization of its rightful owners, and is protected by applicable intellectual and industrial property laws. The “Asia IBS” trademark and the associated isotype are registered trademarks or trademarks pending registration owned by Asia IBS. Unauthorized use is prohibited. Access to the Site does not grant the user any rights or licenses to the content, except for the limited, non-exclusive, and revocable right to view it for personal and informational purposes. Any commercial use of the content—including partial reproduction, adaptation, translation, or distribution—requires prior written authorization from Asia IBS.

6. Content Published on the Site

Asia IBS strives to ensure that the content published on the Site (articles, insights, checklists, analyses, references to methodologies and standards) is accurate and up-to-date. However:

• The content is intended for informational and guidance purposes only; it does not constitute specific professional advice for individual cases.
• References to technical standards (ISO 2859-1, ISO 9001:2015, AQL, and others) reflect the general framework of the industry; the specific application to each operation is defined in the corresponding commercial proposal.
• The figures, timeframes, and percentages presented on the Site are industry benchmarks or operating averages and do not constitute a contractual guarantee, unless expressly agreed upon in a service contract.
• The examples, cases, and industries mentioned are for illustrative purposes only; actual results depend on the specific scope of the contract and factors beyond Asia IBS’s control.

7. Links to Third-Party Sites

The Site may contain links to websites operated by third parties (for example, certification bodies, chambers of commerce, regulatory authorities, social media platforms). Asia IBS does not control or assume responsibility for the content, privacy policies, or practices of those sites. The inclusion of a link does not imply endorsement, recommendation, or a business association. Use of third-party sites is governed by their own terms.

8. Forms and Contact Requests

When you use the forms on the Site (for example, “Schedule a Call,” subscribe to insights, or submit a general contact request), you agree that:

• Please ensure that the information you provide is accurate and up-to-date.
• Asia IBS may contact you through the channels you have provided to respond to your request or follow up on a business matter.
• Your personal data will be processed in accordance with the Privacy Notice available on the Site.

Submitting a form does not constitute a contract for services. The contract is formalized solely through a written proposal accepted by both parties.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• Asia IBS does not guarantee that the Site will be available without interruption or free of errors. There may be interruptions due to maintenance, updates, or other causes beyond our control.
• Asia IBS shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of the use or inability to use the Site, including the loss of data, business opportunities, or expected profits.
• Asia IBS shall not be liable for any business decisions a user makes based solely on the information published on the Site, without having engaged a specific professional service.

These limitations do not apply in cases where the applicable mandatory law does not permit them—for example, for consumers in jurisdictions where specific protections exist.

10. Changes to the Site and These Terms

Asia IBS reserves the right to:

• Modify, update, or remove content from the Site at any time without prior notice.
• Update these Terms and Conditions to reflect changes in operations, technology, or applicable law.

When we update these terms, we will publish the new version with a clear indication of the date of the last modification. Your continued use of the Site after the new version is published constitutes your acceptance of the changes. Date of last update: July 28, 2026

11. Termination

Asia IBS may restrict or suspend access to the Site for any user who violates these terms, without prior notice and without prejudice to any applicable legal actions.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Mexican States. For any dispute arising from the interpretation or application of these terms, the parties submit to the jurisdiction of the competent courts of Mexico City, expressly waiving any other jurisdiction to which they might be entitled. The foregoing does not affect the rights granted to users located in other jurisdictions under mandatory local law (for example, consumer protection in the European Union).

13. Contact

If you have any questions about these Terms and Conditions, please contact us at: Asia IBS México, S.A. de C.V.

• Correo:info@asia-ibs.com
• Phone: +52 (55) 7826 6043
• Address: 538 Homero Ave., apt. 501, Polanco V Section, Miguel Hidalgo District, Mexico City, ZIP Code 11560, Mexico.

14. Hiring Considerations

• Taxes: All rates are subject to VAT in accordance with current law.
• Report Clarifications: The client has 8 business days to request adjustments. After that period, the report is considered approved.
• Inspection Plan: Based on the Purchase Order, the scope, methodology, timeline, workdays, and assigned personnel will be defined.
• Special Programs: Projects that involve special arrangements or conditions are subject to prior approval by Asia IBS.
• Pricing Schedule by Service Type:

• Supplier audits are priced based on location and per visit.
• Quality Control (QC) and Pre-Shipment Inspection (PSI) services are priced on a man-day basis, in accordance with the defined scope.
• Origin Pre-Clearance / Loading Inspections are priced per container, based on a maximum of 25 items.
• For every 25 additional items, an additional Pre-Shipment Inspection (PSI) or the assignment of additional inspectors may be required, at a rate of 250 USD per additional inspector/MD in China.
• For services outside of China, the minimum base rate for each zone will apply for each additional inspector (MD).

• Counting Criteria for Textile and Footwear Inspections: In textile product inspections, each combination of style + size + color is considered a separate SKU for the purposes of scope and service planning.
• Cancellations: Cancellations must be notified at least 24 hours in advance in China and 48 hours in advance outside of China. Without notice or subject to operational availability, the inspection may not be canceled or rescheduled; Asia IBS will not assume liability, and any resulting costs will be borne by the client.
• Fake Services: A confirmed inspection that cannot be carried out for reasons beyond Asia IBS’s control will incur a fee of 250 USD in China. In other countries, the minimum base fee for each region will apply.
• Special Areas: Services in Hong Kong, Bangladesh, India, Japan, or Singapore require prior confirmation due to potential operational restrictions at bonded warehouses or restricted-access areas.
• Services in the United States or Brazil: If services are required in these countries, rates may be subject to review and adjustment, taking into account operational availability, local regulations, and associated costs.
• Secondary Cities or Ports: Rates are based on service provided in major cities and ports. When service is required in secondary cities or ports, per diem or additional travel costs may apply.
• Report Guarantee: If a report is not functional for reasons attributable to Asia IBS, the service will not be billed, or a corresponding credit memo will be issued.
• Origin Pre-Clearance (PO): It must be completed in a single day, at a single location, and with the merchandise 100% finished.
• Recommendations: A Pre-Shipment Inspection is recommended when:

• Do not tamper with the packaging.
• The cargo should be loaded at the consolidation warehouse.
• The merchandise should arrive on pallets.
• The purchase order is very long.

• Validity: The quote is valid for 30 days from the date of issue.

15. Operational Terms and Conditions

15.1 Contribution Schedule

Origin Pre-Clearance inspection services are priced per container, based on a maximum of 25 items or SKUs per inspector. For pricing purposes, each individual product is considered an item or SKU. For textile and footwear projects, each combination of style + size + color is considered a separate item or SKU. For every 25 additional items or SKUs, an additional Pre-Shipment Inspection (PSI) or the assignment of additional inspectors may be required, in accordance with the rate confirmed in the proposal. For services performed outside of China, the minimum base price applicable to the region will apply. Pre-shipment inspections are priced based on a maximum of 25 items or SKUs per inspector; it is recommended that they be conducted before the cargo loading or shipment date. Quality Control inspections are priced based on the number of items or styles. Supplier audits are priced per factory and per visit. Any change in the number of items, SKUs, styles, sizes, or combinations that has not been previously reported, as well as any information that is incomplete, incorrect, or subsequently modified by the customer or supplier, may result in an adjustment to the service quote. If such variations prevent a complete review of the items during the scheduled visit, the inspection will be limited to 25 items or SKUs per inspector, and Asia IBS will not be liable for any uninspected items, quantities, styles, sizes, or combinations.

15.2 LCL or Air Freight

For LCL or air shipments, we recommend conducting a Pre-Shipment Inspection (PSI) to ensure that the shipment is thoroughly checked before pickup. If an inspection is attempted on the day of pickup and the supplier, warehouse, or logistics agent does not allow the products to be inspected, Asia IBS will not be liable for the inability to verify the merchandise, quantities, or shipping conditions.

15.3 Service Delivery

Origin Pre-Clearance is conducted in a single day at a single physical location, with the product 100% complete and available for inspection. If the merchandise is not ready or is not at the agreed-upon location, the service may be rescheduled, and additional charges for travel or waiting time will apply.

15.4 Official Documentation

Documents provided directly by the supplier to the inspection team shall be considered final and official. Asia IBS will not be liable for any discrepancies between draft documents and final documents if the client did not formally notify us of such changes.

15.5 Liability for Document Discrepancies

The customer shall be responsible for any discrepancies in quantities, descriptions, translations, measurements, or identification numbers, provided that the inspection was conducted in accordance with the official documents received. The inspection service does not replace laboratory tests, certifications, official verifications, tariff classification, NOMs, or customs validations.

15.6 Supplier Cooperation

Inspectors will verify the number of boxes based on the consolidation diagram provided. The customer must ensure that the supplier or warehouse authorizes the opening of boxes in accordance with the agreed-upon parameters. If access is denied, the inspection will be limited to what is permitted, and Asia IBS will be exempt from liability for unverified internal contents, quantities, or quality.

15.7 Delays or Operational Issues

If there are delays due to logistical issues (containers, drivers, reservations, incomplete shipments, or quality-related hold-ups), and the inspector is already on site, the available items will be checked. Any additional visits will incur an extra charge. Asia IBS will not cover delays caused by third parties.

15.8 Rights of Access to or Use of Facilities

Some freight forwarders or warehouses may charge fees for access to or use of their facilities. These expenses are the customer’s responsibility. Asia IBS will not make any payments on behalf of the customer.

15.9 Palletized or Sealed Goods

If the packages are sealed, strapped, or cannot be resealed, opening them must be authorized by both the customer and the supplier. If access is not authorized, the inspection will be limited to the exterior, and Asia IBS will not be held liable for the contents inside.

15.10 Facility Conditions

The Planning team will inform the client if the warehouse or factory does not meet the necessary conditions for inspection. If conditions do not allow the service to be provided safely or effectively, Asia IBS may suspend it without liability.

15.11 Limitation of Liability

The inspection service consists of a visual and documentary review based on the merchandise available at the time. Asia IBS will not be liable for:

• Changes made after the inspection.
• Errors or changes by the supplier.
• Incorrect information provided by third parties.
• Damage caused by transportation, packaging, or handling.

Asia IBS’s maximum liability is limited to the amount paid for the corresponding service.

15.12 Cancellations and Rescheduling

Cancellations or rescheduling requests must be made at least 24 hours in advance for services in China and 48 hours in advance for services outside of China. The fulfillment of such requests is subject to operational availability. If it is not possible to cancel or reschedule, Asia IBS will not be held liable, and any resulting costs will be borne by the client.

15.13 Scope of Service

The inspection service provided by Asia IBS consists of a visual and documentary verification based on the merchandise available at the time of the inspection. This report is provided for informational purposes only and reflects solely the conditions observed during the visit. This report does not constitute an official document for customs, regulatory, or legal purposes, nor does it substitute for laboratory tests, certifications, official verifications (including NOM), customs validation, or tariff classification. Asia IBS does not act as a regulatory consultant, importer, or commercial intermediary, and shall not be liable for any penalties, fines, rejections, delays, corrections, or any other consequences arising from the use of the report for customs or regulatory purposes.

15.14 Confidentiality

All information shared will be treated confidentially and used solely for the purpose of providing the requested service.

15.15 Handling of Disputes

Any complaints regarding the service, the conduct of the inspection, or the content of the report must be submitted through a formal Asia IBS channel, such as the incident ticket system or the designated email address, along with the relevant information and supporting evidence. If a customer reports a complaint through other means (for example, by phone or in person), Asia IBS staff will follow up on the request and log the complaint through the appropriate formal channel to ensure its traceability, analysis, and resolution in accordance with internal procedures.

APPENDIX 1 — Requirements for Scheduling an Inspection

To coordinate and conduct inspections at the source, the customer must submit the following information, depending on the type of service requested:

Documents Required by Type of Inspection

Notification Deadlines

*Notification times may vary by country; it is essential to confirm this with the account manager.

Conditions for Service Coordination

If the complete documentation is not received by the specified deadlines, Asia IBS cannot guarantee the availability of inspectors or the performance of the service on the requested date. The service may need to be rescheduled and/or may incur additional costs, and Asia IBS will not be liable if the inspection cannot be performed due to a lack of timely information.